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Creating the Admin Account

  2 minute read.

Last Modified 2022-11-17 14:58 -0500

When accessing the interface for the first time, you need to create an admin account.

TrueCommand Admin Creation

Enter a username and password. These are both case-sensitive. Read the Terms of Service, select I have read and agree to the terms of service, and click SIGN UP.

TrueCommand creates the admin login credentials and displays the login page.

TrueCommand Admin Sign In

You can now log in to the TrueCommand web interface with the new administrator account credentials.

Resetting a User Password on the Login Screen

TrueCommand users can reset their passwords from the login screen. After typing their username click the FORGOT PASSWORD button.

TrueCommandUserLogin

Enter the user email address (or where you want to send the reset login code).

TrueCommandSendResetPasswordEmail

An [AUTH] TrueCommand Password Reset email should arrive with the reset password login code. After receiving the code, enter the user name in the login screen and the reset password code and click SIGN IN. The user can then go to their profile to change their password.

TrueCommandUserResetPassword

Admin password resets generate a temporary password to provide login access. This temporary password is then changed by the user. Need help resetting the TrueCommand Admin Cloud password or other user passwords? Contact iXsystems Customer Support if you have purchased a support contract.

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